FAQ with Havenbrook Home Renovations
Our focus is on quality and a smooth process. Every project is different, but clients choose us because they want performance and dependability. We don’t chase historic restorations unless a client brings complete architectural plans. For modern, functional, and stylish upgrades — HBH Renovations is the right fit.
We work throughout the Texas Hill Country — from Canyon Lake to New Braunfels and beyond. No home is too big or too small for a remodel. Our goal is to deliver quality work that feels like a natural extension of your home.
While we handle everything from kitchens and bathrooms to full remodels, our sweet spot is residential homes built within the last 30 years. These homes often need layout updates, modern finishes, or additional living space — and that’s where HBH Renovations shines.
Every homeowner is different, and so are their priorities. Here’s how we help you know if HBH Renovations is the right partner for your project:
Both. We use both. Our HBH Renovations team manages site work, project flow, and quality control, while licensed subcontractors handle specialized trades like plumbing, electrical, HVAC, and finish work. We only work with trusted subcontractors we’ve partnered with for years — no random crews. Every project is overseen by supervisor Oscar Hernandez to ensure quality…
At HBH Renovations, we strike the right balance between an in-house team and trusted specialty trades. Our employees handle the backbone of every project, while licensed subcontractors bring in the expertise for plumbing, electrical, HVAC, and finishes. Because we’ve worked with the same crews for years, you get consistency, accountability, and craftsmanship you can rely…
Absolutely. Every project includes a written warranty for your peace of mind: 1 year coverage on workmanship and materials for the areas we renovate. 2 years coverage on mechanical systems, plumbing, electrical, heating, and A/C. 6 years coverage on major structural components. If something isn’t right, we make it right.
Yes. HBH Renovations is registered with the City of New Braunfels, and all of our trade contractors are properly licensed in their specialty. You’re not just hiring “a guy with tools” — you’re hiring qualified professionals with accountability.
Your Home, Backed by Trust Renovations aren’t just about today — they’re about peace of mind tomorrow. That’s why HBH Renovations is fully licensed, insured, and registered with the City of New Braunfels. And when the work is done, you’re still covered with written warranties that protect your investment for years to come.
For homes with multiple bathrooms, we’ll work around your living situation. For single-bathroom homes, we’ll plan temporary solutions before starting construction so you’re never left without options.
The most common factors are inspections, hidden repairs (like plumbing or electrical not to code), and material lead times. We keep you updated on any changes as soon as they arise.
A cosmetic bathroom remodel (no major plumbing or structural changes) typically takes 2–5 weeks, depending on scope and material availability.
The most common factors are inspection schedules, hidden issues behind walls (like plumbing or electrical not to code), and material lead times. We reduce surprises with weekly updates and clear communication, so you’ll always know what’s happening.
Yes. In most cases, you can remain in your home. For larger remodels, we create a custom schedule to minimize disruption and make daily life as smooth as possible.
Most remodels take 5–8 weeks, depending on size and complexity. Larger projects or those involving structural changes may take longer, but you’ll always have a clear timeline from the start.
Timing is one of the biggest questions clients ask us — and for good reason. Here’s what you can expect from HBH Renovations when it comes to scheduling.
Our team manages every phase with weekly updates, communication in your preferred format, and a dedicated point of contact throughout.
Materials are ordered and staging areas are planned to minimize disruption.
If needed, we connect you with a designer, review plans, and finalize selections. Once everything is set, we provide a final price and sign the contract.
Scope of work, timelines, living arrangements during construction, and site access are discussed up front.
We meet at your home, introduce the team, and review your goals.
Our process is designed to keep projects smooth and predictable:
Remodeling doesn’t have to be overwhelming. Our process is designed to give you clarity from day one, so you always know what’s happening, when it’s happening, and why.
We tailor communication to you. Expect weekly briefings on progress, next steps, and any decisions needed. Beyond that, we use your preferred method — text, email, or in-person — and adjust frequency to your comfort level. The goal: no surprises, no confusion, and never having to chase us for answers.
Clear communication is the backbone of a successful remodel. Here’s how we keep you in the loop.
We provide weekly updates and adjust to your preferred communication style — text, email, or phone. You’ll always know what’s happening, when, and why, without having to chase us down.
Yes. Every project has a dedicated contact. Depending on scope, you’ll work directly with Oscar Hernandez, Project Manager, or Chad Rutten, Owner. Either way, you’ll always know who’s in charge and who to call.
Living in the Canyon Lake area, we know the struggle: handymen who can’t handle bigger jobs, or overpriced contractors who only want city projects. HBH Renovations fills that gap. We’re a full-service general contractor with trusted specialists in every trade — plumbing, electrical, cabinetry, and site work — managed start to finish. No shortcuts, no…
What’s it like to work with HBH Renovations? We keep it simple: reliability, professionalism, and trust.
Our standard is mid- to upper-grade finishes that balance value and durability. For clients seeking something more specialized, we also offer premium, high-end custom options.
Generally no. To protect fit, quality, and warranty coverage, all materials are sourced through HBH Renovations. If you have a specific item in mind, we’ll review it with you before making a decision.
Yes. We can provide eco-conscious upgrades and locally sourced products where available. Options include energy-efficient HVAC, windows, insulation, and appliances chosen to perform well in the Hill Country climate.
The products you choose make all the difference. Here’s how we ensure quality from start to finish.
